Editing Transitions
Editing, redirecting and deleting
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To add a transition between stages:
- Put your mouse above the start stage and move it to one of its four edges until you see a grey circle appear immediately adjacent to that edge and the cursor to change to a ‘+’.
- Click the left mouse button and drag over the target stage. The target stage will change colour to a darker grey when it’s selected as the target stage.
- Release the mouse button.
- A window to configure the new transition opened. Fill it out appropriately and shut the window.
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To edit a transition, mouse over the ’x’ found at the middle of the arrow then click on either the label that pops up or the pencil icon.
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To redirect a transition, open its source Stage, scroll down to the Transitions list, find the Transition in question then change its target stage.
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To delete a transition, mouse over its mid-point ‘x’ then click on the trash icon that pops up.
Settings
Field | Details |
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Target Stage | Select the target Stage of this transition |
Reason to Take This Transition | A declarative reason or criterion describing why or when this transition should be taken. This is used by the LLM to help it select the appropriate transition to take based on the conversation eg. 'The user has identified a product' or 'All values have been collected' |
Notes | For your own use |
Displayed | Set on if you wish this transition to be displayed on the flow canvas. Turn this on or off to improve the display of the agent stages or to highlight the "happy path". |
Integrations | The set of integrations that will be triggered whenever this transition is taken. For more information see documentation. |
Advanced Options | |
Name | Optional - provide a name to override the default transition name displayed in the Flow |
Disable Response Flow | Force the response to be generated from the context of the source stage, before this transition is taken. Similar to the same setting in a Stage but only applies when this transition is taken. |
Disable Transition | Do not offer this transition to the LLM as a potential transition option |
Configuring Integrations for a Transition
Once an Integration Definition has been created (see documentation), you can then use it in a Transition, configuring it as specifically as required for that context.
Refer to the documentation on configuring Integrations in your Transition.